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Dispatch and Delivery
Delivery for online orders
Packing and Dispatching
All orders are packed and dispatched within 1 working days of being received. Our aim is to dispatch same working day for orders received by midday.
A dispatch note is sent out with each order.
If for any reason the dispatch of your order is delayed we will inform you by email.
An invoice is emailed separately once the order has been dispatched.
Countries we deliver to
22/01/21 - Brexit: due to the change to duty and VAT payments on deliveries to customers in the EU we have temporarily suspended deliveries from the UK to EU countries. We hope to offer this service in the next few weeks once Royal Mail have set up a new service.
If you wish to purchase from one our retailers in the EU we have suggested a choice of shops below:
https://www.hoptoys.fr (France)
https://www.walzvital.de/ess-trinkhilfen/ (Germany)
https://www.medguard.ie/stylish-dignified-clothes-protectors.html (Ireland)
https://www.tousergo.com/642-bavoir-adulte (France)
https://www.lacoop.fr/index.php/tous-nos-univers/coop-sante/cuisine/bavoir-adulte.html (France)
https://www.danishcaresupply.dk/spisning/spiseforkl%C3%A6de (Denmark)
https://www.varsam.se/hjalpmedel/klader--skor--mm/haklappar (Sweden)
https://www.eugeria.ca/search?q=bavoir (Canada)
https://mapetiteassiette.com/en/categorie-produit/diversification-alimentaire/sacs-gouter-dejeuner/ (France- baby + children's items)
UK - Postage and Packing charges
|
Order Value £s |
Royal Mail 1st Class (1- 5 days) |
Courier Tracked (1-4 working days) |
|
00.00 - 10.00 |
£1.50 |
£5.00 per parcel |
|
10.01 - 20.00 |
£3.00 |
£5.00 per parcel |
|
20.01 - 25.00 |
£4.00 |
£5.00 per parcel |
|
25.01 - 30.00 |
Free |
£5.00 per parcel |
|
30.00 + |
Free |
Free |
Postage and Packing charges - Europe and ROW
22/01/21 - Brexit -due to the change with duty and VAT payment on deliveries to customers in the EU we have suspended deliveries to EU countries temporarily. We are sorry to do this, but hope we will be able to offer this service in the next few weeks once Royal Mail have set up a new service.
|
Weight of Parcel |
Europe Airmail (Tracked & Signed) |
ROW Airmail (Tracked & Signed) |
|
0.00 - 0.100kg |
£7.50 |
£8.50 |
|
0.101 - 0.25kg |
£8.50 |
£9.50 |
|
0.251 - 0.5kg |
£10.50 |
£12.50 |
|
0.51 - 0.75kg |
£11.50 |
£14.50 |
|
0.751 - 1.00kg |
£13.50 |
£17.00 |
|
1.01 - 1.25kg |
£14.00 |
£19.00 |
|
1.251 - 1.50kg |
£15.00 |
£20.50 |
|
1.51 - 1.75kg |
£16.00 |
£21.50 |
|
1.751 - 2.00kg |
£17.00 |
£23.00 |
Airmail has a limit of 2 Kg.
If you try to buy more than 2 Kg of goods then a message will be displayed warning you that you cannot proceed with the order. Please contact us to discuss options for delivering your order.
